small business diagnosis series
Why Customers Don't Come Back to Your Small Business
How to Diagnose Memory, Experience, Loyalty, and Return Failures
Who this book is for
For readers who want a practical way to slow down, check assumptions, and avoid committing too early.
What this book helps you decide
This book helps you decide whether the situation behind "Why Customers Don't Come Back to Your Small Business" is strong enough to continue, change, buy, renew, or walk away.
Key topics
- - Decision assumptions
- - Hidden operating risks
- - Cash flow pressure
- - Customer behavior
- - Rent and fixed costs
- - Exit options